My cat Little Girl passed away, though it wasn’t sudden and I knew it was coming I was still unprepared for it actually happening. When she passed it was during the COVID situation and also on a Sunday and I had no idea what to expect. I was able to bring her body in right away and was greeted by the friendliest face. She was so kind and sympathetic, she was the angel I needed in that moment. We sat at the table and discussed pricing and options and many extras they offer. The selection of items they had were beautiful. I wish I could have purchased a very nice urn however being single and doing everything on my own makes finances hard. The wooden box and engraved plate were very well made and beautiful. The price was less expensive than other places and since she died on a Sunday where other crematories added an “After Hours Charge” Eternal Paws did not, they understand death doesn’t have operating hours. After finances were handled her body was placed on a little table and she lit candles and said a prayer for Little Girl. I am not a religious person but in that moment I broke down and finally cried. I cried for Little Girl and I cried just knowing someone cared enough to help me say one last goodbye, a stranger helped me say goodbye more than my own family. I trusted leaving her body with them and knew she was in good hands. When I picked her up, the entire process was effortless. The fur and paw print were the perfect addition to her shelf filled with pictures and happy memories. I’ve used other crematories for pets and I will say I have never ever had an experience with them the way I had with Eternal Paws. I will never use any other company ever again. They go above and beyond and treat you better than family. There is no company like them out there.